Recently, the Catalan Vending Association (official website) has given IVS Iberica the quality seal of the sector. What does this seal consist of? We are going to explain it now.
Sector Quality Seal
The Catalan Vending Association has approved with the Catalan Consumer Agency and the most representative Consumer Associations, the Guide of Conduct for vending companies. This represents the industry’s first seal of good practices. This guide is voluntary for companies, but those who follows it, like IVS Iberica, receive the quality seal.
What does it mean to have that quality seal?
We’ve been awarded with this seal of quality because of the following reasons:
Clear information for the consumer
Before making any purchase, consumers need to have at their disposal all the information they need such as:
- The ingredients of products that may cause allergies or intolerances.
- The methods of payment available and the prices (you can see them in our website at the Payment Systems web tab.
We offer different ways in which our consumers can contact us if they have any incidence in making their purchase:
- By web.
- Free phone call Service.
- Consultation via direct message on social networks.